We use a variety of online technologies to drive the best digital experiences. Learn more about them, why we use them, and how you can control them.
LIVE NATION ENTERTAINMENT PRIVACY POLICY
When you visit one of the Live Nation Entertainment websites (hereinafter referred to as “we” or “us”), mobile applications or when interacting with our digital services, we use cookies and other online tracking technologies (collectively “online technologies”).
This policy describes how we use online technologies, the types of online technologies used, and your choices and rights regarding your preferences.
For more information about the use of your personal information, please also see our Privacy Notice.
ONLINE TECHNOLOGIES
We and our third-party partners use online technologies to provide a more user-friendly experience. These online technologies may include cookies, pixels or web beacons or tags, scripts, SDKs and tags.
A cookie is a data file that your browser installs on your device that contains information about your online activity; web pixels or beacons or tags are pixel graphics or tags that track web traffic, conversions and behavior; web beacons, scripts that run on the website and collect information about browsing behavior; SDKs (Software Development Kits) are a set of tools in the operating system (OS) to enable tracking and functionality.
Online tracking technologies are first party (i.e. managed by Live Nation Entertainment) or third party (developed by third parties).
How long a cookie will remain on your computer depends on whether it is a persistent or session cookie. Session cookies are temporary until you leave the website or close your browser.
Persistent cookies remain until you finish browsing, until they expire or are deleted (in your device/browser settings), these retention periods are displayed when you see the cookie in the preference center.
CATEGORIES OF ONLINE TECHNOLOGIES
Online technologies can be classified into the following five groups:
1. Strictly Necessary
They are necessary for the website to function and operate and to enable technical functionality and provide the services requested by you. For example, setting preferences for country and language, maintaining the session during your visit, security and fraud prevention. Strictly necessary cookies cannot be disabled and do not require consent.
2. Performance
They help us to count website visits and traffic so we can measure and improve website performance. These tracking technologies collect submitted information.
3. Functionality
They allow the website to offer greater functionality and personalization. They may be set by us or by our third-party partners whose services we have added to our pages. If you do not allow these technologies, some or all of our services may not function properly.
4. Advertising and Segmentation
These may be our cookies or cookies from our third party partners to learn more about your interests, including the products and services you are interested in or that you have purchased on any of our websites and applications. We and our partners use this information to show you a more personalized promotion and product recommendations, based on your interests and behavior. If you do not allow these technologies, you will experience less advertising directed by us and by our third-party partners.
5. Social
These may be used to allow you to share our content with your friends and networks. They are able to track your browser through other websites and create a profile of your interests. This can affect the content and messages you see on other websites you visit. If you do not allow these technologies, you may not be able to use or view these sharing tools.
For more information and to choose which type of vendors and category by online technology, see the Cookie Preference Center available on all of our websites and applications under “Manage my cookies”.
HOW TO MANAGE ONLINE TECHNOLOGIES ON OUR WEBSITES AND APPLICATIONS
Preferences Center
If this is your first time visiting any of our websites or apps, depending on your location, you may choose to select “Accept” our default use of online technologies or, if you want to manage your preferences at category or vendor level, you can do this by using the “cookie settings” option. You can also choose to “reject all” online technologies.
If you do not agree, these cookies will not be placed on your device. The only cookies that are always active are those called strictly necessary.
You can update and manage your cookie preferences at any time by using the “Manage my cookies” link in the footer of any of our websites or in our apps, which will open our Preferences Center.
Setting of the Browser
In addition to our preferences center, most browsers will allow you to manage your cookie preferences, for example, having the browser notify you when you receive a new cookie or using it to disable cookies altogether. If you decide to turn them off or remove them altogether, some sites will not work as well, as they rely on online technologies.
If you do not want to allow us and third-party organizations to use online technologies in our emails, such as pixel tags, the best way to do so is not to enable images when you view our emails. In other words, just see the unformatted text of the email. Some web browsers and email clients have settings or extensions to disable or block such cookies, such as Gmail.
ADVERTISING OPTIONS
When you see an Ad Choices icon in any advertising, whether ours or from a third-party, you can follow the link to learn more about behavioral advertising practices, visit www.youronlinechoices.eu. https://www.youronlinechoices.eu.
The Digital Advertising Alliance also offers a tool to exclude cross-app data collection on a mobile device for interest-based advertising. To exercise the choice of companies participating in this tool, download the AppChoices app here.
YOU CAN ALSO WRITE TO US:
Live Nation Entertainment, Inc.
9348 Civic Center Drive
Beverly Hills, CA 90210
Attention: Privacy Office, Legal
There is also the local Control Authority, if you have one, although we encourage you to try and ask us for help first.
From time to time we may change our privacy practices. We will notify you of any material change to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Last updated: January 30, 2024
CONTACT US
We have a global privacy team made up of trusted and security professionals who ensure end-to-end protection of your personal information throughout the data life cycle. If you have any questions about the above or our approach to privacy, our dedicated Privacy Office, which includes our Privacy Officer, Hannah Foster, and our group Data Protection Officer, Alex Bryant, is here to help. privacy@ticketmaster.com.mx