We understand that when you need help, the last thing you want is an automated response. However, this is the quickest way for us to help you, as we prioritise all contacts by subject and event date, so don’t panic we will get to you before the gig!
Need help with an existing order in your Ticketmaster account?
If you have tickets with us you can contact us directly from your order.
Simply click the button below, select the event you want to talk to us about, scroll down and hit the ’Need help with this order?’ button.
Need help but you don’t have tickets in your account?
If you have a question for us that doesn’t relate to an order currently sat in your account, you can contact us through this form.
Social Networks
Write to us through Facebook @TicketmasterMexico, Twitter @ServicioTM