The Eric Clapton concert will be on October 3, 2024, at Estadio GNP Seguros, CDMX.
We recommend visiting this blog for the most up-to-date information.
Pre-sale
The exclusive pre-sale for Citibanamex cardholders will begin on January 31, 2024.
General Sale
The general sale starts on February 1, 2024, at 2:00 PM Central Time.
How many tickets can I buy?
The ticket limit is 8 per person.
Tickets for people with disabilities
If the event promoter and/or venue have seats available for people with disabilities, these tickets can be purchased online directly from the interactive map of the event. When ordering tickets online, click on the interactive map and start the process of buying your tickets. The availability and quantity of tickets for people with disabilities are determined by the event promoter and/or venue where the event will be held.
For questions or comments, please write through this form.
Garden - Eric Clapton
*THIS IS NOT AN EVENT TICKET*
Enjoy an outdoor experience with our Garden package, which includes access to our exclusive area where you can relax in a pleasant environment starting 2 hours before and during the event. This is an ideal option for those seeking a unique experience in an outdoor setting.
The Garden Package Includes:
- Exclusive spot in the Garden area (outdoors)
- Food and beverage sales within the Garden area with waiter service
- 1 access lanyard
- 1 preferential parking spot (1 parking spot for every 4 purchases)
How it works:
- TM Shop staff will welcome you and direct you to your preferential parking spot.
- You will proceed to a check-in location where you will be given access to the Garden area. Punctual attendance is requested; otherwise, you will lose the benefits associated with this package.
- Enjoy while waiting for the start of your event.
- The Garden area will be open from 2 hours before the start of the event and will remain open during the event.
Terms and Conditions:
- No talent participation; this package only includes venue amenities.
- To receive your package, you must present a printed purchase confirmation and an official ID (INE, Passport, Professional ID).
- This package is available for any section of the venue and is limited to 300 spots.
- No refunds or cancellations.
- Service charge included.
- Applicable only to the Eric Clapton event on October 3.
- This package does NOT grant early access to the event.
- Package for adults 18+ (INE required).
- The purchase of this package grants access to one person only.
- A few days before the event, you will receive an email with access information, schedules, and logistics so you can enjoy your experience.
Club - Eric Clapton
*THIS IS NOT AN EVENT TICKET*
Discover a luxury experience with our premium stay, which includes access to our lounge area where you can relax and enjoy a pleasant atmosphere from two hours before the start and during the event. This is an ideal option for those seeking a truly exceptional experience.
Forget about searching for parking. Enjoy a comfortable place to have a drink and dine before your event. You will have a preferential parking spot (1 parking spot for every 4 purchases) for your car within the venue, and your stay will be comfortable and unforgettable.
The Club Package Includes:
- Access to an exclusive spot in the premium lounge area
- Food and beverage sales with an exclusive menu at the preferential bar within the lounge area with waiter service
- 1 access lanyard
- 1 preferential parking spot (1 parking spot for every 4 purchases)
How it works:
- TM Shop staff will welcome you at the entrance of Gate 6 and direct you to your preferential parking spot.
- You will proceed to a check-in location where you will be given access to the lounge area. Punctual attendance is requested; otherwise, you will lose the benefits associated with this package.
- Enjoy while waiting for the start of your event.
- The lounge area will be open from 2 hours before the start of the event.
Terms and Conditions:
- No talent participation; this package only includes venue amenities.
- To receive your package, you must present a printed purchase confirmation and an official ID (INE, Passport, Professional ID).
- You can only purchase the Club package if you have bought tickets in the Platinum section.
- No refunds or cancellations.
- Service charge included.
- Applicable only to the Eric Clapton event on October 3.
- This package does NOT grant early access to the event.
- Package for adults 18+ (INE required).
- Access to parking: 1 spot for every 4 purchases.
- The purchase of this package grants access to one person only.
- A few days before the event, you will receive an email with access information, schedules, and logistics so you can enjoy your experience.
Ticket2ride
Ticket2ride is a transportation service that takes you to and from your event. You can purchase your tickets on Ticketmaster.
Important Information:
Departure time from the pick-up points is at 6:00 PM, with a maximum departure tolerance of 20 minutes and a waiting time of 40 minutes after the event so you can board again.
It is important to locate the departure points.
Tickets stop being sold 3 business days before the event.
There is no Will Call delivery; it is recommended to pick up the tickets at authorized Ticketmaster Centers before using the service.
Restrictions:
No food is allowed. Smoking, as well as the consumption of alcoholic beverages and/or any product that alters the nervous system, is prohibited inside the vehicle.
Boarding and alighting from the units are prohibited unless it is at the designated arrival and departure points. Anyone caught disrupting order or another user will be asked to leave the vehicle without the right to a refund.
Observations:
Subject to cancellation: if the route does not reach the minimum number of passengers, the service may be canceled and refunded.
Event Restrictions:
The following items are not allowed at the event: Sharp objects, Pets, Lasers, Food, Drinks Umbrellas, Aerosols, Bags larger than 30x30 cm, Bottles of any kind, Cans, Chairs, Blankets, Flasks, Knives, Fireworks, Pepper spray, Drugs, Illicit substances, Professional photo cameras, Video cameras, Audio recording equipment.
