Contact Us
For any questions or feedback, get in touch with us via email or chat, and we'll be glad to help.
Have tickets and need help?
If you have tickets with us, you can contact Fan Support directly from your order.
- Find your order in My Tickets.
- Scroll down and select the Do you need help with this order? button.
No tickets and can't sign in?
Submit a form if you:
- Don't have tickets to an event yet.
- Need to reset your password.
- Can't get into your account.
Otherwise, sign in to connect with us.
Need support at a Ticketmaster Center?
If you're at a Ticketmaster Center and need help, click or tap the button and complete the form.
Social networks
Write to us through Facebook at @TicketmasterMexico or Twitter at @ServicioTM.