You hereby fully acknowledge that you are aware that you are only authorized to visit, view and consult the pages of this Site for your own use, and that you must not duplicate, download, publish, modify, alter or distribute in any other way the content or material found on this Site for any purpose other than to review events and advertising information for personal use or to purchase tickets or merchandise. The content and software on this Site are the property of Ticketmaster and/or its suppliers and is protected under international and national copyright laws. We have posted a legal notice and various credit titles on the pages of the Site, these should not be removed. Please do not delete this notice or these credits, or any additional information included with the notices and credits.
Ticket Purchase Policy
Please review the Sales Policy, which will rule your order or purchase of any ticket on the Site.
Veracity and Accuracy of the Information You Provide to Us; Compliance with Laws; Verifications and Authorizations
The sale of tickets for entertainment events is regulated at a state, municipal or, where appropriate, federal level. You may be asked to provide certain information when involved in certain processes on the Site. You hereby represent and warrant that all information you provide is true, complete and correct, and that you will update all information as it changes. You also agree that you will comply at all times with the terms, conditions and laws that rule this service, as well as you agree to RELEASE TICKETMASTER FROM ANY LIABILITY ARISING FROM ANY MISCONDUCT COMMITTED BY YOU AGAINST ANY LAW, TICKETMASTER WILL COMPLY WITH REQUESTING AUTHORITIES AND MAY PROVIDE THEM WITH ALL THE INFORMATION THAT YOU HAVE SENT US TO HELP IN ANY INVESTIGATION OR PROCESS THAT THEY MAY BE CARRYING OUT. If we are unable to verify or confirm the authenticity of any information or tickets that you provide us during any registration, order, purchase, ticket posting, sale, authenticity verification, delivery, access, payment or remittance process, or any other process not mentioned here, or if we are unable to verify or authorize your credit card or bank account information, then you will be prohibited from using the Site.
Links and Search Results
The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Ticketmaster has no control over these sites or their content. Ticketmaster cannot guarantee, represent or warrant that the content of these sites is accurate, legal and/or harmless. Ticketmaster does not endorse the content of third party sites, and does not warrant either that they will not contain viruses or otherwise affect your computer. By using this Site to perform searches or to link to another site, you agree and understand that you shall have no claim against Ticketmaster for any damage or loss, whatsoever, resulting from your use of the Site to obtain search results or links to another site. If you have a problem with a link on the Site, please email webmaster@Ticketmaster.com.mx
We reserve the right to block your access to this Site or other Ticketmaster services, or to cancel your ticket or ticket order if you are acting in connection with anyone who is believed to be (i) violating the law, or (ii) the terms established by Ticketmaster, (iii) or the rights of Ticketmaster, or if you have ordered a number of tickets that exceeds the established limits. Violating any limitations or terms of this Site will be considered a violation of these Terms.
Access and Interference
You hereby represent and agree that you will not use any robot, crawler, automatic device, or manual processing to monitor or copy our Web pages or the content thereof for any other unauthorized purpose without express prior written permission. You agree that you will not use any device, software or script that interferes with the proper working of the Site or attempt to interfere with the proper working of the Site. You agree that you will not take any form of action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not access, reload or update a transaction event or ticket pages, or make any other request to transaction servers, more than once during any three-second interval. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) of the Site without the express prior written permission of Ticketmaster.
Unauthorized Use of the Site
Ticketmaster is under no obligation to provide any refund if Ticketmaster exercises any of its rights or remedies if you are found to have violated these Terms or any other rights of Ticketmaster. Additionally, we reserve the right, at our sole discretion, to modify, suspend or discontinue any part of this site at any time, with or without notice. We also reserve the right, at our sole discretion, to impose limits on certain features and services and to restrict access to any part or all of the Site without notice. We shall have no legal liability before you or any third party for any claim or cause of action arising from the exercise of the above rights.
We believe that your privacy and the privacy of our users is very important. These Terms are subject to our Privacy Notice, which is incorporated herein by reference. Ticketmaster is not responsible or otherwise legally liable for any use or disclosure of your contact information, or financial information, by any third party with whom Ticketmaster is permitted to disclose your contact information under our Privacy Notice. You must not post personal information outside the Site that can be used to identify or contact you, including, but not limited to, your name, residence or work address, telephone numbers, email addresses or any other type of information. If you "post" or "publish" this information, Ticketmaster cannot prevent it from being used in a way that violates these Terms, the law, or your personal privacy and/or security.
Ticketmaster is not responsible for any loss of data arising from the operation of the Site or the application of the Terms. We encourage all users to maintain their own backup version of any information or other information they provide on the Site.
Any user using this Site is prohibited from unlawfully transmitting or sharing any copyrighted material without prior express license consent, valid defense or fair use exemption to do so. In particular, users who disseminate the content of this Site, whether articles, images, stories, software or any other copyrighted material; you must ensure that it does not infringe any copyright or any other right of third parties (including, but not limited to, trademarks, trade secrets, rights of privacy or publicity). After being properly notified by the copyright owner or its agents, and after a confirmation is received through a court order or by the competent authority in which it is determined that the user has used this Site as an instrument of illegal infringement, then Ticketmaster, without liability, will terminate the rights of the infringing user to use and/or access this Site. Ticketmaster may also terminate the user's rights to use or access the Site before that time, if the infringement in question has occurred.
Liability Disclaimer Clause
TICKETMASTER MAKES NO REPRESENTATION THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM THE USE OF THE SITE OR FROM ANY CONTENT, SEARCH OR LINK ON THE SITE, AND ITS CONTENTS ARE DELIVERED "AS THEY ARE" AND "AS AVAILABLE". TICKETMASTER CANNOT ENSURE THAT FILES YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. TICKETMASTER DISCLAIMS ALL LIABILITY FOR WARRANTIES, TICKETMASTER SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES OR FROM YOUR PURCHASE OF TICKETS AND/OR ATTENDANCE AND/OR PARTICIPATION IN THE EVENT. TICKETMASTER DOES NOT WARRANT ANY SPECIFIC RESULTS FROM THE USE OF THIS SITE OR THE USE OF THE TICKETMASTER SERVICES.
TICKETMASTER DISCLAIMS ANY AND ALL LIABILITY FOR ANY ACT, OMISSION AND CONDUCT BY ANY OF THE TICKETMASTER USERS, ADVERTISERS AND/OR SPONSORS OF THE SITE, IN CONNECTION WITH THE TICKETMASTER SERVICE OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR OF THE TICKETMASTER SERVICE. TICKETMASTER IS NOT RESPONSIBLE FOR THE CONTENT AND LOGISTICS OF THE EVENTS, PRODUCTS, SERVICES, ACTIONS OR INACTIONS OF ANY VENUE, ARTIST, PROMOTER, OR ANY THIRD PARTY IN CONNECTION WITH THE SITE OR THAT MAY HAVE BEEN REFERENCED TO ON THE SITE.
Without prejudice to the aforementioned, you can report the misconduct of users and/or third-party advertisers, service providers and/or products referred to or included in the Ticketmaster Site through this form. Ticketmaster may investigate the claim and take appropriate action, at its sole discretion.
Limits of Liability
UNDER NO CIRCUMSTANCES TICKETMASTER WILL BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUES, BUSINESS OPPORTUNITIES OR ANY ECONOMIC DAMAGES, EVEN IF TICKETMASTER HAS BEEN WARNED OF THE POSSIBILITIES OF SUCH DAMAGES.
If you have a dispute and your dispute involves an event (or the ticket for an event) that is located in the United Mexican States, then the dispute will be governed by the laws and jurisdiction of Mexico City, Federal District, hereby waiving any other jurisdiction that may correspond to you in accordance with your present or future domicile
In this act you expressly state that it is your will to expressly release Ticketmaster and its subsidiaries from any compensation, and to hold each of the partners, officers, directors, managers, agents, employees, contractors and principals of the subsidiaries of Ticketmaster harmless from any loss liability, obligation, claim or demand, including reasonable attorneys' fees, made by any third party, due to or arising out from your use of this Site, including also your use of the Site to provide a link to another Site or to upload content or any other information to the Site.
Ticketmaster and Ticketmaster.com.mx as well as their designs are registered trademarks of Ticketmaster. All rights reserved.
VBC is a company that has a Usage license from Ticketmaster Corp, which is why it is authorized to use the brand. VBC has its domicile at Independencia No. 90, Colonia Centro Area 5, Alcaldía Cuauhtémoc, CP 06050, Mexico City.
Billing of service charges
Request your invoice in any of the following: at the point of sale, at email@example.com, or at www.ticketmaster.com.mx/facturacion. Complaints may be submitted at PRODECON and/or SAT.
Last update on: October 6, 2023.