Once the tickets are delivered, the responsibility for their care rests with the ticket holder. Ticketmaster does not replace your tickets if they have been lost, stolen or damaged. To avoid any problem accessing an event, we recommend the following:
When you receive your tickets, keep them in a safe place, away from heat, humidity or sunlight.
Use ticketFast to be able to have your tickets online and print them whenever you want.
There are no ticket changes, refunds or cancellations. If the event is canceled, the services already delivered by Ticketmaster (service charge and shipping charge) will not be refunded.