It depends on the venue. Many venues let you designate an alternate name for will call pickup. This isn’t available for orders made with international cards.
To add an extra person, you can either enter their name in the Third Party section during checkout or contact a Fan Support after you’ve made your purchase.
To request an additional person for pick-up after you’ve purchased tickets, follow these steps:
- Sign into your My Account.
- Select your order in the My Tickets section.
- Click the Contact us icon.
- Select the category Add extra and provide the designated person’s information.
If you receive confirmation that the extra person has been added, let them know that they will need the following items to collect the tickets:
- Order number
- Card with which the purchase was made or a card belonging to the holder of the purchase or extra person
- Official ID (INE, professional ID or passport)